
The back lamp
1. Turn the lamp glass cover
counterclockwise to remove it.
2. Clean the glass cover.
3. Replace the lamp with a suitable 300
°C heat-resistant lamp.
4. Install the glass cover.
13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
Problem Possible cause Remedy
You cannot activate the
appliance.
The appliance is not con‐
nected to an electrical sup‐
ply or it is connected incor‐
rectly.
Check if the appliance is
correctly connected to the
electrical supply.
You cannot activate or op‐
erate the hob.
The oven does not heat
up.
The fuse is released. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse releases
again and again, contact a
qualified electrician.
The oven / hob display
shows an error code that is
not in this table.
There is an electrical fault. Deactivate the appliance
with the house fuse or the
safety switch in the fuse
box and activate it again.
If the display shows the er‐
ror code again, contact the
Customer Care Depart‐
ment.
You cannot activate or op‐
erate the hob.
The fuse is released. Activate the hob again and
set the heat setting in less
than 10 seconds.
Residual heat indicator
does not come on.
The zone is not hot be‐
cause it operated only for a
short time.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
You cannot activate the
outer ring.
Activate the inner ring first.
The oven does not heat
up.
The oven is deactivated. Activate the oven.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
ENGLISH 21
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