
What to do if...
Problem Possible cause and remedy
You cannot start the appliance or
operate it.
• Start the appliance again and set the heat setting in 10 seconds.
•
The child safety device or
operates. Stop child safety device
or
. See the section “Child safety device” or "Stop and go".
• You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
• There is water or fat stains on the control panel. Clean the control
panel
A sound operates when the ap-
pliance is off.
You covered one or more sensor fields. Uncover the sensor fields.
Clean the control panel.
The residual heat indicator does
not come on.
The cooking zone is not hot because it operated only for a short
time. If the cooking zone must be hot, speak to the after sales
service.
You cannot switch on the outer
rings.
Switch on the inner ring first.
A sound operates and appliance
starts and stops again. After 5
seconds one more sound oper-
ates.
You covered . Uncover the sensor field.
comes on
The automatic switch off operates. Stop the appliance and start it
again.
and number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time.
Disconnect the fuse from the electrical system of the house. Con-
nect again. If
comes on again, speak to the after sales service.
There is no signal when you
touch panel keys.
The sound is off. Switch on the sound.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the Customer Care Department. Give the da-
ta from the rating plate, three-digit-letter
code for the glass ceramic (it is in the corner
of the cooking surface) and an error message
that comes on.
If you operated the appliance incorrectly, the
servicing by a customer service technician or
dealer will not be free of charge, even during
the warranty period. The instructions about
the customer service and conditions of guar-
antee are in the guarantee booklet.
Environment concerns
The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical
and electronic equipment. By ensuring this
product is disposed of correctly, you will help
prevent potential negative consequences for
the environment and human health, which
could otherwise be caused by inappropriate
waste handling of this product. For more
detailed information about recycling of this
product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.
Packaging material
The packaging materials are friendly to
the environment and can be recycled.
The plastic components are identified by
marking: >PE<,>PS<, etc. Discard the
packaging materials as household
waste at the waste disposal facilities in
your municipality.
10 electrolux
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